Front Desk


1. Accounts and Method of Payment

We accept Union Pay, Amex, Visa, Diners, and MasterCard.


If you've got any questions or concerns about your accounts, bring them to the attention of our Front Desk team.




2. Check out Time

Check-out time is at 10:00


For a later check-out time, arrangements can be made with the front desk team.


3. Help us serve you better

Keep an eye out for our guest survey, which will be sent to your inbox and through WhatsApp.



4. Hotel Reservations or Extended Stays

For any upcoming reservations, reach out to our reservations team.


Contemplating an extension of your stay? Our Reception is here to help.


5. Your Luggage

Contact Reception for assistance with your luggage.


6. Reception Hours

Our Reception is available 24/7, ensuring we are always open for business and dedicated to making your stay as comfortable as possible.



7. Upgrade your Stay

Room upgrades are available and can be arranged through our reception.


8. Wake-up Call

Inform Reception if you'd like us to wake you up at a certain time.


9. Hotel and Apartment Bedrooms

Explore the options here!


*No smoking is allowed in the rooms or corridors, a fine will be enforced if caught smoking.


Don’t be shy… Talk to us!
If you’re unsure about anything or need a little bit more information, reach us below.
Dial 9 for the front desk
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