During Your Stay | The Capital Seven Villa Hotel & Spa

During Your Stay

1. Tea & Coffee Facility

Enjoy added convenience with a kettle provided in your room, complete with a welcome pack of supplies.

2. Electrical Voltage

This hotel's charging points adhere to the South African standard voltage of 220V.

3. Extra Services

For additional housekeeping services or supplies, please contact housekeeping between 08h00 and 22h00.

4. Laundry and Dry Cleaning Services

Complimentary laundry service is available for apartment occupants on Mondays, Wednesdays, and Fridays. Please inform the housekeeper of any special laundry requirements.

Grand Luxe Room and Suite guests can find a laundry bag and slip in the closet, where you can place your laundry and leave it in the room for housekeeping. Additional charges may apply.

5. Lost Property

All lost and found items are sent to Housekeeping for safekeeping for a period of 3 months unless otherwise arranged.

6. Maintenance

Contact Reception for maintenance requests.

7. Pillow Menu

We have a selection of pillows available for your added comfort. Kindly contact Reception.

8. Water

Two bottles of still mineral water are provided in your room.

9. Turndown Service

Daily turndown service is available. Kindly contact Reception for any special turndown requests, or if you do not wish to have turndown service.

10. Room Cleaning

Rooms are serviced every day of the week. If you don't need any service, please hang the "Still Relaxing" sign on your door.

11. Room Amenities

LED Television with DSTV & Netflix
King-size bed
Complimentary Uncapped high-speed Wi-Fi
International plug points & USB points
Electronic laptop safe
Individually controlled air conditioning and heating
Tea and coffee-making facilities
Hairdryer
Luxury guest amenities
Work desk

12. Room Keys

Each guest is assigned one key card. If you misplace it or need additional keys, please contact Reception for assistance.

13. Maintenance

For room or facility upkeep, please dial 5 for reception and ask to be transferred to the maintenance team.

14. Temperature Control

All our rooms are equipped with air-conditioning.

To use it, simply switch on the power button, choose the desired temperature by pressing the arrow up or down, and select the preferred mode (heat/cool/fan).

Remember to turn off the air-conditioning when not needed or when leaving

Don’t be shy… Talk to us!

If you’re unsure about anything or need a little bit more information, reach us below.

Dial 9 for the front desk

Email: seven@thecapital.co.za

Tel: +27 (0) 11 384 4900

The Capital Hotels & Apartments