Guest Services


1. Guest (Wi-Fi) Internet Access

Follow the steps below to access our free WIFI service:


  1. Scan for available WIFI networks
  2. Select – “THE CAPITAL – CONNECT” and use the password: connectme (not case sensitive) to log on to our free high-speed uncapped Wi-Fi.




2. Baby Sitting Service

Please provide 24 hours notice for any arrangements. Kindly coordinate with the Reception as required. Additional costs may apply.


3. Doctor / Dentist

If you need a doctor or dentist, please contact the reception desk, and they'll happily assist you.


4. Taxi/Shuttle Service

Make prior arrangements with our Reception for assistance with your travel arrangements.





5. Local Attractions

Monkeyland KZN

Monkeyland KZN is a free-roaming multi-specie primate sanctuary near Ballito, KwaZulu-Natal. It’s mission is to educate and foster greater understanding of our primate cousins and the threats and challenges they are facing.


Ushaka Marine World

The most exciting and thrilling destination in Durban, South Africa. The largest Aquarium in AFRICA and the highest slide in the southern hemisphere!

Find out more about this awesome tourist attraction here


Luthuli Museum

The Luthuli Museum is a national cultural institution charged with conserving, upholding, promoting and propagating the life, values, philosophies and legacy of the late Chief Albert Luthuli.


Willard Beach

Willard Beach is the main attraction for visitors to Ballito. Part of the Dolphin Coast’s magnificent stretch of golden beaches and sheltered coves, Willard Beach is perfect for a day of fun in the sun.


From swimming beaches that are protected by shark nets and attended daily by professional lifesavers, to popular surfing spots and tidal pools, the Dolphin Coast has it all.


6. Shopping Centers and Malls

Ballito Regional Junction – Featuring a sensational lineup of over 200 carefully selected stores together with six anchor tenants including Pick n Pay, Woolworths, Checkers, Edgars, Game and Dis-chem, Ballito Junction Regional Mall combines convenience with world-class shopping experience.



Ballito Lifestyle Centre – is a firm favourite with locals. It has a relaxed atmosphere with a large open air shopping experience.



In addition to the above recommendation, also see the below options:


Gateway Theatre of Shopping – Gateway Theatre of Shopping or Gateway is a shopping centre located on Umhlanga Ridge in Umhlanga, north of Durban.


If you are looking for the latest fashion, accessories, pharmacies, supermarkets or electronic equipment, Gateway Theater of Shopping is the biggest shopping malls in the Southern Hemisphere and includes cinemas, 4×4 track, indoor climbing wall, wave-surfing facility and well over 300 stores. Open seven days per week.


Gateway Theatre of Shopping is one of the top 100 largest malls in the world. The shopping centre is currently under its 5th and largest expansion in 16 years and has every kind of shop under one roof!



Don’t be shy… Talk to us!
If you’re unsure about anything or need a little bit more information, reach us below.
Dial 9 for the front desk
Email: zimbali@thecapital.co.za
Tel: +27 (0) 32 538 5000
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